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Maintenance Support

1

Sign Into Portal

Select "Maintenance" and see the following message:
"A Maintenance Tech/Vendor will be in your unit within the next 30 days to complete the requested Work Order.
If this is an emergency, please contact the onsite staff or leave a message with our After-Hours Call Center."

3

Provide Work Order Details

Click "NEXT" and you will be prompted to provide details of the work needed. Type a brief description of the problem/what is being experienced. You will have the option to attach a picture of the probelm.

2

Provide the Service Location

Click "NEXT" and choose the location the work order service is needed. Location options will be chosen from the dropdown box (ex: livingroom, bathroom, etc.)

4

Submit the Work Order

Click "SUBMIT" and your work order will be submitted. Our management staff will be notified and able to address the submission in a timely manner. 

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Have a Maintenance Emergency?

Have questions on what is considered a true emergency?

Click the buttons on the right to read about what classifies as an emergency as well as some preventative steps you can take to avoid emergency situations. 

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Shannon Pow, BIC
Remnant Management, Inc

NC BIC License #282202
SC PMIC License #92297

2025 Remnant Management Inc. All Rights Reserved.

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